Kate — AI sales assistant
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Support

Support Agent

First-line support on your knowledge base, around the clock

18,000 ₴/mo

How the agent is configured

The role defines the operating boundaries, skills describe available actions, and retrieval from your knowledge sources adds current context to every request.

What it does

  • Answers with links to knowledge base articles
  • Detects sentiment and priority
  • Escalates to a human with a ready summary
  • Drafts replies in your team's voice

Integrations

ZendeskIntercomTelegramWebsite widget

Support Agent

Hello! I'm the support agent. Describe the problem — I'll find it in the knowledge base or bring in a colleague.

00:00

Follow-ups

Simulated responses. Nothing is sent anywhere.

Demo with scripted replies. A launched agent uses the approved rules, skills and knowledge.